The Opportunity:
We are seeking a dedicated Support at Home Care Partner to join our team in a full-time capacity in our Coffs Harbour Office, working 8.30am-4.00pm Monday to Friday.
This role is ideal for an individual with a passion for aged care and prior experience in coordinating Home Care Packages and Support at Home Packages.
As a Support at Home Care Partner, you will play a pivotal role in delivering person-centred case management services to our clients. You will work closely with a variety of stakeholders, Nurses, and Support Workers, providing guidance, support, and training to ensure high-quality care outcomes. Your caseload will include up to 60 clients across various package levels.
Why Join Us?
- Work Life Balance: Lifetime Connect places people at the Centre of our work. As a part of a Not for Profit-based organisation, you have access to the following great benefits
- Flexible work Options days/Hours
- Annual First Aid & CPR Renewals
- Salary packaging options on mortgage, rent, entertainment and groceries.
- Career and development opportunities – we want you to succeed!
- Supportive, Fun, dynamic & people driven work environment.
- Long-Term Client Relationships: Our amazing clients are with us for months, often years, allowing you to build strong connections and truly see the results of your work by celebrating their achievements.
- Variety and Flexibility: You’ll have the opportunity to work with clients across various settings – at home, in the community – making each day unique and rewarding.
- A Supportive Team: You’ll be part of a small, close-knit team offering a collaborative environment and regular supervision to ensure your professional growth.
- Convenient Locations: We operate out of several locations with plenty of free onsite parking at all our sites:
What we’re looking for?
- Act as the key contact person and advocate for clients in facilitating their Care Plan
- In partnership with the client, develop a goal-focused and consumer-directed Care Plan
- Ensure client needs and preferences are provided within their allocated budget.
- Liaise with referring agencies, ACAT, local health providers, and community services.
- Ideally a Minimum Certificate IV in Aged Care, Community Care and/or Case Management, with 2–3 years’ relevant experience (Diploma desirable).
- Previous experience in a care coordination or case management role.
- Working knowledge of the Aged Care Act, Principles and Aged Care Quality Standards.
- Demonstrated ability to develop, manage and monitor budgets and financial information.
- Experience conducting risk assessments and managing client wellbeing and safety.
- Strong organisational and communication skills with the ability to manage competing priorities.
- Current National Police Check.
- Current First Aid and CPR certification.